Intelligent, Automated, Easy Membership Management for Clubs of All Sizes
CROSSMEMBER is a better way ...
Over £¼ Million processed by CROSSMEMBER every year and growing
Developed by Enthusiasts for Enthusiasts
CROSSMEMBER - You can just tell that it's been built out of knowledge, pain and love
Direct Debit automation with our GoCardless integration (gocardless.com).
Simple, effective, it runs itself
Mass Club email with MailChimp. CROSSMEMBER keeps your lists up to date
Keep it Safe
With CROSSMEMBER, No-one is going to leave the club taking the membership database with them
E.g. “Alexa, Ask CROSSMEMBER how many welcome packs do I need to make”
Query CROSSMEMBER. check membership is valid, apply member discounts & more
Take the Tour
Have a look at the facilities offered by CROSSMEMBER with this tour of just some of the functions provided. Go on the tour first, then test driving the active demonstration will make more sense.
Frequently Asked Questions
CROSSMEMBER has a very simple and straight forward pricing structure.
- 31.12 pence per member per year
- 5.19 pence per lapsed member per year.
So for a club with 500 members that would be £155.60 per year. This usually works out to be as little as about 1% of your membership fees.
There is NO MINIMUM FEE. That would defeat the point of having decent tools available to all clubs, whatever their size.
The price rises on the 1 January each year by CPIH inflation (hence the decimals) which gives everyone a clear understanding of the costs involved, have some security in the knowledge that there will be no sudden price hikes and we can just focus on service and development without having to think about it
If you want to use the API so that your website can interrogate CROSSMEMBER, there is an additional £50 per year (subject to CPIH as before).
There are no other charges. You only pay the standard commissions that the third party payment providers normally charge. CROSSMEMBER does not add any extra commissions to these payments even though the payment providers allow us to do so. That wouldn’t be fair to you.
The simplest way to convert from any existing system into CROSSMEMBER is via spreadsheets. Pretty much any system will be able to export to spreadsheet so this makes it the ideal way to get the job done.
CROSSMEMBER has it’s own format for the input spreadsheets and you can either convert your data into our spreadsheet format yourself, or we can do it for you.
If you would like us to do it for you, we will write automated scripts so that we can re-run them as often as required until we get your data converted to your satisfaction. The cost for this is £20/hour and generally will not cost more than £200. It really all depends on the condition of your existing data.
There is no charge for the setup of your Club onto Crossmember and uploading your files.
This is a difficult question to answer because it all depends on:
- Your availability to review your converted data and potentially make corrections at the source
- The condition of your existing data and how complex it might be to convert
- Any time-periods you might wish to avoid going live. E.g. some clubs have preferred to go live after a normal surge in renewals
However, the quickest a club has gone live is 3 days and the slowest is several months – it’s all about availability and the condition of your data.
If you want something developed, and it would benefit EVERYONE, then the cost is ZERO. That’s what a community is all about.
When you’ve paid, you’ve paid for the year. There are no pricing tiers. Even if your Club doubles in size during the year there are no extra costs to pay. We just add up all your members again at your next anniversary.
CROSSMEMBER is provided for you as a service. We host and run the system. Providing CROSSMEMBER as a service means that there is one version of the software to support and that means costs are kept down and CROSSMEMBER becomes affordable for every club and not just the larger clubs. It also means that we all contribute via the forum to tell us about new features we want and we all benefit from the new functionality developed.
All you need to do (and we can help you if you need it) is add some links to your Club website – like a ‘Join Today’ button. The link will bring your members to CROSSMEMBER (which will be branded in your club colours) where they can sign up and pay their subscription direct to your club.