Intelligent, Automated, Easy Membership Management for Clubs of All Sizes
CROSSMEMBER is a better way ...
- Easy and intuitive to use
- Simple and easy member renewals
- Automated payment options
- Automatically updated database
- Automated renewal reminders
- Automated graphical reports
- Member self service
- Easy to download reports
- Bulk Emailing to whole membership or regions
- Easy integration with your Club website
£ ¾ Million processed by CROSSMEMBER every year and growing
Professionally Created for Enthusiasts
Built for Enthusiast Clubs
Renewal Reminders and Bulk Email Communication
Automatically generated personalised renewal emails fully configurable by you
All Major Online Payment Methods
Stripe for Credit/Debit Cards
GoCardless for Direct Debit
Facilitates payment by Cheque
All Membership Types
Rolling Year
Multiple Years
Monthly Direct Debit
Family Memberships
Club Regions
Allocation of member to region is automatic
Or do it manually, the choice is yours
Caters for your Specialist Area
Rest API - Bring Membership to your Club Website
Support 16 x 7 x 365
8am until midnight
Join the growing community of Clubs on CROSSMEMBER
CROSSMEMBER - You can just tell that it's been built out of knowledge, pain and love
PayPal
All online payments must offer PayPal, it’s become the industry norm
Credit/Debit Cards
A quick, reliable and reasonably priced service for Credit & Debit cards using Stripe (stripe.com)
Direct Debit
Direct Debit automation with our GoCardless integration (gocardless.com).
Simple, effective, it runs itself
Cheque Payments
Accept members paying by cheque, give them the means to enter their details and post
More ways to Pay
Your Membership Secretary can also enter payments as Cash, Standing Orders, Bank Transfers, Direct Debit (legacy non GoCardless) and Others
Money
All payments go straight to the club’s account with NO additional ‘hidden’ commissions
Magazine
Download your magazine address lists instantly. For either paper, PDF or both
Email Your Members
Built in bulk email for all Member and Regional Organiser communications
Renewal Emails
Automatic emailed renewal reminders
Member Access
Member access to their own record to update their own data, as well as renew
Renewal Letters
Download your renewal letter address lists instantly. Sometimes you just can’t escape a real letter
MailChimp
CROSSMEMBER automatically keeps your lists up to date
UK Hosted
Hosted by IONOS in a Gloucestershire datacentre.
Your data is held in the UK
Secure
Secured with Comodo HTTPS,
premium grade firewalls,
modsecurity, fail2ban, malware scanning with real-time updates and segregated databases
IP Blacklisting
Malicious IP blacklists with real-time updates. Country blacklisting (e.g. China, Nigeria and Russia)
Keep them out!
Two Factor Authentication
Additional login security to keep your Club data secure
Regular backups
Nightly backups stored offsite
Keep it Safe
With CROSSMEMBER, No-one is going to leave the club taking the membership database with them
Database
New members & Renewals entered directly to the club database
Automation
From reminders to payments, if it can be automated, it has
Graphical Reports
With accurate graphs and gauges you don’t need to understand computers to manage your club
Reports
Create and download your own reports
Regions
Define and allocate regions. Organisers only see their own members
Access
Committee access – No more out of date reports emailed around the Club
Any Device
Go paperless at shows. Nothing to do when you get home
Vehicles
Manage your vehicle register
Alexa Enabled
E.g. “Alexa, Ask CROSSMEMBER how many welcome packs do I need to make”
Download your database
Download your full database to Excel any time you like
Time Saver
Don’t over burden your membership secretary any longer
API Integrations
Query CROSSMEMBER. check membership is valid, apply member discounts & more
CROSSMEMBER Client
A specially designed client side plugin to handle all your communications with CROSSMEMBER
Member Login
Automate allocation and removal of member logins to your club website with member info
Regions
Automate the Regions page of your club website. Always up to date with the changes made to CROSSMEMBER
Write Your Own
The beauty of having an API is that you can write your own website plugins that do whatever you need them to do. Why not provide them to us to share with other clubs in the CROSSMEMBER community?
Affordable
As little as 37 pence per member per year. Affordable for all clubs
Community Driven
Ongoing development programme driven by you
Author’s Awards
2015 Best Club Website
2016 Outstanding Social Media
2017 Club Unsung Hero
2018 Club Initiative of the Year
Take the Tour
Have a look at the facilities offered by CROSSMEMBER with this tour of just some of the functions provided. Go on the tour first, then test driving the active demonstration will make more sense.
Go for a Test Drive
Using our demonstration car club “The Pegasus Motor Club”, take the system for a test drive and play with the functionality, then if you have any more questions, post on the CROSSMEMBER forum or send us a message.
Frequently Asked Questions
CROSSMEMBER has a very simple and straight forward pricing structure.
- 37.3 pence per member per year
- 6.22 pence per lapsed member per year.
So for a club with 500 members that would be £186.50 per year. This usually works out to be as little as about 1% of your membership fees.
There is NO MINIMUM FEE. That would defeat the point of having decent tools available to all clubs, whatever their size.
The price rises on the 1 January each year by CPIH inflation (hence the decimals) which gives everyone a clear understanding of the costs involved, have some security in the knowledge that there will be no sudden price hikes and we can just focus on service and development without having to think about it
Almost none!
The philosophy is that unless functionality increases the cost base of the CROSSMEMBER system, then the functionality is there for everyone to use. This has been true since its first launch back in 2017 and remains as true today.
There are just two options that can increase the annual fee, these are:
Mail Out – The Bulk Email Service
The Mail Out system which provides high speed email to all members or selected regions of members is just an additional 5 pence per member.
API Access
If you want to use the API so that your website can interrogate CROSSMEMBER, there is an additional £60 per year.
All fees are subject to CPIH. There are no other charges. You only pay the standard commissions that the third party payment providers normally charge. CROSSMEMBER does not add any extra commissions to these payments even though the payment providers allow us to do so. That wouldn’t be fair to you.
The simplest way to convert from any existing system into CROSSMEMBER is via spreadsheets. Pretty much any system will be able to export to spreadsheet so this makes it the ideal way to get the job done.
CROSSMEMBER has it’s own format for the input spreadsheets and you can either convert your data into our spreadsheet format yourself, or we can do it for you.
If you would like us to do it for you, we will write automated scripts so that we can re-run them as often as required until we get your data converted to your satisfaction. The cost for this is £20/hour and generally will not cost more than £200. It really all depends on the condition of your existing data.
There is no charge for the setup of your Club onto Crossmember and uploading your files.
This is a difficult question to answer because it all depends on:
- Your availability to review your converted data and potentially make corrections at the source
- The condition of your existing data and how complex it might be to convert
- Any time-periods you might wish to avoid going live. E.g. some clubs have preferred to go live after a normal surge in renewals
However, the quickest a club has gone live is 3 days and the slowest is several months – it’s all about availability and the condition of your data.
If you want something developed, and it would benefit EVERYONE, then the cost is ZERO. That’s what a community is all about.
When you’ve paid, you’ve paid for the year. There are no pricing tiers. Even if your Club doubles in size during the year there are no extra costs to pay. We just add up all your members again at your next anniversary.
CROSSMEMBER is provided for you as a service. We host and run the system. Providing CROSSMEMBER as a service means that there is one version of the software to support and that means costs are kept down and CROSSMEMBER becomes affordable for every club and not just the larger clubs. It also means that we all contribute via the forum to tell us about new features we want and we all benefit from the new functionality developed.
All you need to do (and we can help you if you need it) is add some links to your Club website – like a ‘Join Today’ button. The link will bring your members to CROSSMEMBER (which will be branded in your club colours) where they can sign up and pay their subscription direct to your club.